Typically, presentation anxiety is very low when a speaker is

asked to deliver an impromptu presentation.

Indicate whether the statement is true or false

F

Communication & Mass Media

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Which phrase best describes the communications planning process?

a. rigidly defined and structured b. rapidly changing in response to social and cultural shifts c. must be based on the ROPES approach d. fluid and dynamic yet requires structure and process

Communication & Mass Media

According to the text, Wells Fargo focused on which of the following in the dormant stage of the issue life cycle?

a. closing some of its branches b. encouraging media coverage c. repairing its damaged image d. anticipating customer reactions

Communication & Mass Media