In the context of communication media, _____ provide a physical path along which signals are transmitted, including twisted pair cable, coaxial cable, and fiber optics

Even if a prospect who does not buy from Ahmed now, Ahmed should most likely:

A) delete the prospect's record B) mark the prospect's file "Sale Lost" C) ask another sales representative at the firm to approach the prospect D) call the prospect every week until the prospect buys the insurance E) continue to make contact once a year with the prospect

The performance variables productivity, absenteeism, and turnover are generally considered a part of the ________ behaviors in the exit-voice-loyalty-neglect framework

A) voice and neglect B) neglect and loyalty C) voice and exit D) loyalty and voice E) exit and neglect