"An agent that hires, trains, and supervises other agents within a specific geographical area is
A) an independent agent
B) the Commissioner's office
C) a captive agent
D) a managing general agent"
Ans: D) a managing general agent"
Business
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How does customer service help business marketers?
What will be an ideal response?
Business
________ represents the service characteristic that reflects the variation in consistency from one service transaction to the next
a. Heterogeneity b. Inseparability c. Intangibility d. Perishability
Business