The decider is a person in the organization who influences the decision about which supplier is chosen

MedUmbrella provides a broad and diverse range of services for the healthcare industry. It also manufactures a wide variety of hospital equipments. It wants to experience rapid growth and wishes to organize better for global competition. Which of the following organizational structures will suit MedUmbrella best?

A. A global product division structure. B. A geographical division structure. C. A matrix structure. D. A pyramid structure. E. A hierarchical structure.

Service variability means that ________

A) the evaluation of services is subjective and changes from customer to customer B) service quality depends on when, where, and how they are provided C) services cannot be stored for later sale or use D) services cannot be seen, tasted, felt, heard, or smelled before they are bought E) services can be separated from their providers