Firms with high foreign sales and highly diverse product lines frequently use a matrix structure

Palmer Enterprises has a net marketing contribution of $60 million. Its general and administrative expenses and other operating expenses are $20 million and $15 million, respectively. Calculate its operating income

A) $95 million B) $75 million C) $45 million D) $40 million E) $25 million

The major advantage of a telephone call over written correspondence is that:

A) it is cheaper B) less time is involved C) it offers spontaneity D) the buyer is a "captive audience" E) two-way communication is involved