Simultaneous-task workers are interested in achieving their results through their relationships

A company finds out that members of its target market are likely to collect more information and evaluate more brands than early adopters. These people are cautious and thoughtful and do not try the product without asking someone else. The customers' dominant characteristic is deliberateness. In terms of the diffusion process, these customers are most likely in which group?

a. laggards b. early minority c. late majority d. early majority

The external practitioner should enter into a formal contract with the client to _____

a. determine the fees and the number of hours to work b. state anticipated results c. detail operating ground rules d. all of the above e. answers b and c