Which of the following is NOT a method by which a leader defines a team's focus?
a) Develop clear task roles for group members.
b) Elevate heroes who represent abstract goals.
c) Use rituals to celebrate milestones.
d) Create identification by espousing shared values.
ANS: a
Communication & Mass Media
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Your goal is to ________ nervousness, not ________ it
Fill in the blanks with correct word
Communication & Mass Media
A major task in speaking to a favorable audience is the creation of personal involvement, which the authors indicate should be done through:
A. Creating commitment and intellectual agreement. B. Touching on core values. C. Stressing common ground D. Being specific about how their lives are affected. E. None of these answers are correct.
Communication & Mass Media