Your goal is to ________ nervousness, not ________ it

Cultural identity refers to one's sense of belonging to a particular culture or ethnic group

Indicate whether the statement is true or false.

The ______ approach focuses both on the emotional and on the content aspects of mediation, providing the mediator with a variety of skills and options to match the unfolding needs of each particular case.

A. balanced B. functional C. problem-solving D. transformative