Which of the following documents sets forth the terms and conditions of a franchise?
A) the FTC disclosure document
B) the franchise agreement
C) the articles of incorporation
D) the articles of organization
B
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Martha Stevens is the HR manager of C-Soft Inc., a software company located in New York. She wants to establish the validity of a test designed for computer technicians using a predictive criterion-related validation strategy. According to this validation, Martha must administer the test to _____.
A. at least half the present computer technicians in C-Soft B. people doing similar jobs in other companies C. people applying for computer technician jobs in C-Soft D. only current computer technicians in C-Soft who are performing at acceptable levels E. a random selection of computer technicians currently employed at C-Soft
If Starbucks considers quick-serve restaurants and convenience shops in its competitive frame of reference, then intended ________ might be quality, image, experience and variety, while intended ________ might be convenience and value
A) PODs; POPs B) POPs; PODs C) substantiators; image variables D) design variables; personality variables E) image variables; personality variables