A(n) ________ is a numerical index of performance that the firm wants to maintain

Research on turnover supports which of the following statements?

a. Unhappy employees are more likely to leave than those who are satisfied with the organization. b. Poor work attitudes are not a strong predictor of intentions to quit. c. All turnover is bad for an organization. d. Agreeable and conscientious people are more likely to quit their jobs.

When companies measure the number of people who are willing and able to buy their products, they are measuring ________

A) demand B) price elasticity C) real needs D) standard of living E) disposable income