In her speech, Lindsay reviews for the city's exploratory committee the best
locations for the new multipurpose arena and civic center it plans to build.
She discusses
one downtown location and another location on the edge of town along an interstate
highway. She presents the information in a fair and unbiased manner, in the interest of
empowering the committee to choose freely and intelligently the best site to recommend
to city council. By doing so, she is _____.
A) sharing ideas
B) articulating alternatives
C) providing a demonstration
D) shaping listener perceptions
B
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When Rachel is listening to the local candidates for city council speak she is very interested in hearing what their plans are for dealing with the increasing homeless population in the town. She is most likely:
a. experiencing a low level of elaboration b. using the central route to persuasion c. using the peripheral route to persuasion d. engaged in non-issue-relevant thinking
Answer the following statement(s) true (T) or false (F)
1. If disputants have little trust and a history of high tension, the mediation may require more formality and structure. 2. The offer “not to hit the neighbor if he agrees to keep the dog inside” is acceptable during a mediation session as long as it is not the only solution to the dispute. 3. For mediation to work, the parties must be able to make informed choices and represent their own interests in a safe environment. 4. Those with less social power should not use mediation.