Answer the following statement(s) true (T) or false (F)
1. If disputants have little trust and a history of high tension, the mediation may require
more formality and structure.
2. The offer “not to hit the neighbor if he agrees to keep the dog inside” is acceptable
during a mediation session as long as it is not the only solution to the dispute.
3. For mediation to work, the parties must be able to make informed choices and
represent their own interests in a safe environment.
4. Those with less social power should not use mediation.
1. TRUE
2. FALSE
3. TRUE
4. FALSE
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Preet's parents told her that she could go to the party if she came back home by eleven, but Preet only heard the part of the message that said she could attend the party. This example illustrates
a. semantic noise. b. selective listening. c. physical noise. d. message overload. e. message complexity.
Who is responsible for generating audience interest?
A. The audience B. The speaker C. The class instructor D. The event host