Maytag has been called "the Rolls-Royce of washers and dryers." Maytag markets Neptune, a high-tech machine, at a substantially higher than regular washer price. This is an example of:
A) cost leadership.
B) differentiation.
C) cost focus.
D) focused differentiation.
E) consumer focus.
B
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Which of the following factors is considered a major predictor of organizational citizenship behaviors?
a. general mental abilities b. positive work attitudes c. stress d. poor performance
Which is true about the two kinds of discrimination that are actionable under Title VII?
A) Disparate impact and disparate treatment are both based on how an employer treats a protected class. B) Disparate treatment refers to individuals and disparate impact refers to protected classes. C) Disparate impact and disparate treatment are both based on how an employer treats a specific individual. D) Disparate impact refers to individuals and disparate treatment refers to protected classes.