Which of the following situations is best suited for communication via a rich medium?
A) A team leader has to intimate team members of the schedule for the next meeting.
B) An employee wishes to discuss a hike in his salary.
C) An accountant requests employees to file their income tax returns.
D) A salesperson has to claim reimbursement for out-of-pocket expenses.
Answer: B
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When you're planning a negative message, ________ in order to minimize the damage to business relationships and encourage acceptance of your message
A) analyze the situation carefully B) be direct at all times C) emphasize your needs and concerns D) quote the policies and regulations of your company E) avoid stating the bad news in the message
List the three premises on which Anderson's long tail theory is based and the two aspects of internet shopping that supports these premises
What will be an ideal response?