Transmission Control Protocol (TCP) is a connection-oriented protocol; it is also called ________

Lexus works to keep customers happy after each sale, aiming to delight the customer in order to gain a customer for life. In this pursuit, Lexus is focused on which step of the buyer decision process?

A) problem/opportunity recognition B) information search C) evaluation of alternatives D) purchase decision E) postpurchase evaluation

Despite the benefits of online communications, they have caused employees without computer access to lose their "voice."

Indicate whether the statement is true or false