Despite the benefits of online communications, they have caused employees without computer access to lose their "voice."

A(n) ________ allows the respondent to place a mark at any point along a line running between two extreme points rather than selecting from among a set of predetermined response categories

A) comparative scale B) itemized rating scale C) continuous rating scale D) Likert scale E) extreme scaling

Which of the following presentation structures allow the presenter the option to move between topics and level of detail in no particular order?

A) Webcasts B) Nonlinear presentations C) Podcast D) Back channeling E) Linear presentations