To increase its customer base, WaterNet, a telecommunications company, launched an offer that provided free monthly text messaging services for its customers. Which age group was the target of WaterNet?

Discuss the advantages of using metaphors for diagnosing conflicts, specifying (1) how they give you a view of conflict dynamics and (2) how they can be used to generate unique strategies you might make in a conflict.

What will be an ideal response?

In the workplace, your ________ may be your friends, but they still expect you to furnish a high-quality service or product, and you still expect them to provide full and prompt payment.

A. employees B. subordinates C. coworkers D. customers