Discuss the advantages of using metaphors for diagnosing conflicts, specifying (1) how they give you a view of conflict dynamics and (2) how they can be used to generate unique strategies you might make in a conflict.

At the _____ stage of listening, your own biases and prejudices really have an impact, affecting what you single out to review or analyze, and what you decide to dismiss or ignore

Fill in the blank(s) with the appropriate word(s).

Broadcasting licensing and regulation is handled by the FCC's

a. Radio Office. b. Media Bureau. c. Spectrum Division. d. Communications Branch.