In the workplace, your ________ may be your friends, but they still expect you to furnish a high-quality service or product, and you still expect them to provide full and prompt payment.

A. employees
B. subordinates
C. coworkers
D. customers

Answer: D

Communication & Mass Media

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Which of the following is a model illustrating the levels and types of self-disclosure?

A. impression management B. Johari window C. social penetration model D. Duck's relational dissolution model

Communication & Mass Media

As he spoke, his audience perceived Daniel to be competent about his topic, honest and sincere, and to be a dynamic speaker. These perceptions greatly increase Daniel's ____

A) ego B) credibility C) demographics D) attitude

Communication & Mass Media