Personal constructs, also known as stereotypes, represent specific evaluations we make of others based on our assessment of their personal communication behaviors.

To deal with Stefan's continued interruptions during group study hall, Alfonso implemented which of the following ground rules as outlined in the text?

a. ALF—"Always Listen First" b. LASS—"Listen Absorb Speak Share" c. NOSTUESO—"No One Speaks Twice Until Everyone Speaks Once" d. THINK—"Is it True, Helpful, Inspiring, Necessary, Kind?"

A film that swamps all competition, in part by the sheer number of prints all in circulation at once is known as a ________

A) blockbuster B) sleeper hit C) bomb D) vanity project