________ includes all the activities in selling goods or services directly to final consumers for personal,

nonbusiness use.

A) Wholesaling
B) Retailing
C) Procurement
D) Promoting
E) Warehousing

B

Business

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In November 2005, MTV world launched MTV chi, a channel catering to Chinese teenagers who live in the United States. Those teenagers represent MTV's ___________________

a. Marketing mix b. Advertising mix c. Product concept d. Segmentation variable e. Target market

Business

In most cases, you must be a manager or executive in a company in order to influence the quality of customer service

Indicate whether the statement is true or false

Business