Phases of group development are usually divided into four phases
of orientation, conflict, norm emergence and closure.
Indicate whether the statement is true or false
T
Communication & Mass Media
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Which strategy involves referring to the specific issue at hand, instead of discussing a general organizational problem?
a. Making messages concrete b. Making messages novel c. Using memory joggers d. Using listeners' frame of reference
Communication & Mass Media
When making up an audience-analysis questionnaire, you should use ________ questions to get at the strength of a respondent's attitudes or feelings.
A. leading B. scale C. interview D. fixed-alternative E. open-ended
Communication & Mass Media