The balanced scorecard balances financial measures with three additional metrics:

a. customer satisfaction, employee satisfaction, green metrics
b. internal process excellence customer satisfaction, employee learning and growth
c. employee learning and growth, employee satisfaction, internal process excellence
d. employee satisfaction, green metrics, internal process excellence
e. none of the above

d

Business

You might also like to view...

Valerie is the choreographer for a community dance company. She has learned that the City Arts Festival is considering adding several more acts to its Center Stage performance. Valerie would like her company to be considered for a spot in the performance.

Which type of proposal should Valerie submit? A verbal proposal A formal proposal An informal proposal

Business

Before the Internet was widely adopted by business, most computer systems shared a common database but sharing software was a difficult task

Indicate whether the statement is true or false.

Business