Before the Internet was widely adopted by business, most computer systems shared a common database but sharing software was a difficult task

A firm that extensively uses relationship-marketing strategies is most likely to:

a. focus on the internal rather than the external business environment. b. rely on aggressive sales strategies. c. be highly centralized. d. encourage teamwork among employees.

Which of the following is a trade block created between Canada, Mexico, and the United States?

A) NAFTA B) SCCM C) CIS D) APEC