The process of questioning the jury to determine their suitability to serve on a jury panel is known as _________

When writing a customer claim message, what should be included when considering the purpose of the message?

A) What you want the audience to do after receiving the message B) What the audience needs to know to grant the claim C) The benefits to the audience if they grant your claim D) Areas if potential resistance E) What will motivate the audience to accept your idea

Discuss the "available published reports" as a source for industry information

What will be an ideal response?