In the European Union, to terminate a relationship of two years, a notice of two months is required
Indicate whether the statement is true or false
TRUE
Business
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Product ________ refers to the act of locating a brand in customers' minds over and against other products
A) differentiation B) sampling C) positioning D) extension
Business
Which of the following is NOT one of the guidelines provided for the Front Line on how to handle customer complaints?
a. Consider compensation b. Keep the customer informed of progress c. Explain the problem from the service firm's point of view d. Acknowledge the customer's feelings e. Act fast
Business