All of the following are a part of global production EXCEPT:

A salesperson who is contacting possible buyers by mail or phone to assess their level of interest and financial capacity is in the ________ step of the selling process

A) preapproach B) prospecting and qualifying C) presentation and demonstration D) following up E) overcoming objections

A unique characteristic of retailing is _____

a. the high effect of the business cycle on sales b. high foreign competition c. low average sales d. saturation of retail facilities