One of the main benefits of owning a franchise is the freedom to manage the business without outside interference

Indicate whether the statement is true or false.

Answer: FALSE
Explanation: Franchisees must be ready to accept close management by the franchisor, including adherence to the franchisor's rules, orders, and regulations.

Business

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Flores Fashions promotes its clothing by emphasizing the durability and quality of the fabrics it uses. The company has positioned its brand based on ________

A) product benefits B) product attributes C) beliefs and values D) market share E) brand loyalty

Business

The ________ is the interaction between the customer and the service provider

A) supply-demand exchange B) transaction point C) service encounter D) service program E) service promotion

Business