Which of the following is not a regulative communication rule? [pp. 72–73, III]
a. Children should not interrupt adults.
b. We do not talk about private issues in public.
c. Call out "Amen" in response to the pastor.
d. Sticking your tongue out at someone is rude.
e. Applaud at the end of a speech.
d
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All of the following describe an effective closing to a business conversation EXCEPT
A) Summarize the conversation. B) Correct any misconceptions. C) Clarify what will be done to follow up on the conversation. D) Bring up any emotionally loaded issues that you hesitated to mention in the body of the conversation. E) Follow the customs of the culture in which the conversation takes place.
Kim and Jonah have been friends since before becoming coworkers. In their work they have reached a point of divergence, which will require some conflict management. Both Kim and Jonah are not under any time constraints
Which style of conflict management would best be applied in this situation? A. Commemorative B. Competition C. Collaborative D. Compromising