All of the following describe an effective closing to a business conversation EXCEPT
A) Summarize the conversation.
B) Correct any misconceptions.
C) Clarify what will be done to follow up on the conversation.
D) Bring up any emotionally loaded issues that you hesitated to mention in the body of the
conversation.
E) Follow the customs of the culture in which the conversation takes place.
D
Communication & Mass Media
You might also like to view...
How is a product's name part of an IMC campaign?
What will be an ideal response?
Communication & Mass Media
Sam is conducting a study of the Britton family. By applying a theoretical foundation, he will be able to make a guess at how effective family members will be at conflict resolution based on their patterns of interaction. This demonstrates which of the following goals of theory?
A. prediction B. understanding C. social change D. explanation
Communication & Mass Media