A major disadvantage associated with a matrix structure is that employees report to two different bosses

A drawback of service blueprints is that they cannot give managers the opportunity to identify potential fail points in the process where there is a significant risk of things going wrong and diminishing service quality

Indicate whether the statement is true or false

A good marketing planning establishes specific objectives and targets, laying the foundation to

successful execution of the plan. Indicate whether the statement is true or false