According to Yankelovich Partners survey firm, eight out of 10 portfolio managers and 75 percent of security analysts use annual reports when making decisions

Which of the following statements is false?

A) Under the Americans with Disabilities Act, preemployment questions may not investigate disabilities. B) The Civil Rights Act of 1991 explicitly prohibits race and sex norming. C) The Fair Credit Reporting Act requires that employers obtain a candidate's consent before using a third party to check the candidate's credit history or references. D) Under the Immigration Reform and Control Act of 1986, employers may no longer hire individuals who do not hold U.S. citizenship.

Sales management is a multi-step interrelated process. Which step is concerned with selecting appropriate sales personnel and designing and implementing policies and procedures that will direct their efforts towards the desired objectives?

A. The organizing stage of the sales program B. The implementation stage of the sales program C. The evaluation and control of sales force performance D. The formulation of the strategic sales program E. All of the above processes are involved with selecting appropriate sales personnel and designing and implementing policies and procedures that will direct their efforts toward the desired objectives