The World Trade Organization, which came into existence on January 1, 1995, is the successor of another organization with the abbreviation:

A) DSB.
B) GATT.
C) FTAA.
D) NAFTA.
E) ASEAN.

B

Business

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Which of the following is not an attribute studied as part of the SERVQUALmeasure?

a. accuracy b. tangibles c. empathy d. assurance

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The first step in the strategic management process involves defining the current business and mission

Indicate whether this statement is true or false.

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