Which of the following is not an attribute studied as part of the SERVQUALmeasure?
a. accuracy
b. tangibles
c. empathy
d. assurance
a
Business
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Which of the following organizations has the primarily authority for producing GAAP in the US?
a. the IASB b. the FASB c. the EITF d. the AICPA e. the EDGAR
Business
A queuing model that follows the M/M/1 assumptions has ? = 2 and ? = 3. What is the average time in the system?
A) 2/3 B) 1 C) 1.5 D) 2 E) 6
Business