When trying to decide whether or not he should go to college, Brad's parents questioned, "Well, do you want to make something of yourself, or do you want to work for minimum wage your whole life?" What tendency do Brad's parents embody?

Of the following, what is most important to remember about strategic communication?

A) Public and social policy issues don't matter much these days. B) Organizational downsizing dictates that public relations moves to the background. C) Advertising is still the leading discipline, although it is the most expensive. D) Competition among disciplines may ruin prime opportunities. E) Goals and objectives can best be accomplished through an integrated approach.

Listeners regulate the conversation by using three types of cues, including ________ cues

A) turn-maintaining B) turn-yielding C) backchanneling D) conversational management