Listeners regulate the conversation by using three types of cues, including ________ cues

A) turn-maintaining
B) turn-yielding
C) backchanneling
D) conversational management

Answer: C

Communication & Mass Media

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Which of the following is an example of a primary source?

A) a research report in an academic journal B) a book review C) an encyclopedia entry D) a newspaper article reporting on recent communication research

Communication & Mass Media

Which technique for adapting facial expressions is used in the following example? You are thrilled that you've made the dean's list, but you downplay showing your excitement among friends who didn't make the dean's list

a. masking b. neutralization c. intensification d. deintensification e. signification

Communication & Mass Media