System ________ refers to the process of changing business activity from an old informationsystem to a new system

According to the text, which of the following statements about advertising is true?

a. The cost per contact in advertising is low. b. The total costs of advertising are typically low. c. The signs on the outsides of buses and taxis are not a form of advertising. d. Advertising is any form of communication in which the sponsor is identified.

_____________ help you engage your customers in a conversation

A) shopping carts B) product databases C) on-site blogs D) site tracking and reporting systems