_____________ help you engage your customers in a conversation

______ are lower-level managers who supervise the operational activities of an organization

A. Frontline managers B. General managers C. Team managers D. Tactical managers E. Strategic managers

A corporation has been sued for product failures allegedly resulting in injuries to the individuals bringing the lawsuit

The company's lawyers believe it is more than remote, but less than probable, that the lawsuit will result in an actual liability. Which of the following actions should be taken by the company's management? A) The liability should be estimated and recorded as an expense. B) The situation should be described in a note to the financial statements. C) The possible liability should be ignored. D) Management should consider resigning.