Identify four functions of silence
Please provide the best answer for the statement.
Answer: Silence can be sued to provide to think, to hurt, to respond to personal anxiety, to prevent communication, to communicate emotions, and to achieve specific effects such as making your idea stand out.
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Which skill is identified by managers as the single most important skill in the process of managemen
a. technical b. conceptual c. human d. financial e. marketing
Amber wants to make a sale. According to the nonverbal information presented in Chapter 6, to get compliance from a customer she might try
a. speaking in a rate much faster than her customer’s. b. lightly touching her customer. c. avoiding direct eye contact with her customer. d. keeping her facial expression as neutral as possible. e. None of these are advisable to gain compliance.