In his speech about natural disasters, Paul included the following statement:Floods are psychologically as well as physically devastating. As one local flood victim told me, "It is a helpless feeling to see the water continue to rise-to see it wash away your home, to see it wash away your life. I just feel like giving up." According to your textbook, what kind of supporting material did Paul use?

A. subjective testimony
B. emotional testimony
C. authoritative testimony
D. extended testimony
E. peer testimony

Answer: E

Communication & Mass Media

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Kim and Jonah have been friends since before becoming coworkers. In their work they have reached a point of divergence, which will require some conflict management. Both Kim and Jonah are not under any time constraints

Which style of conflict management would best be applied in this situation? A. Commemorative B. Competition C. Collaborative D. Compromising

Communication & Mass Media

When individuals come into a negotiation conference already deep-rooted in their perspectives, which type of conflict management is best applied?

A. Positional B. Optional C. Interest focused D. Any or all of the above are appropriate for this situation

Communication & Mass Media