When individuals come into a negotiation conference already deep-rooted in their perspectives, which type of conflict management is best applied?

A __________ is a tool for locating information on the Internet by matching items in a search string with pages that the engine indexes

Fill in the blanks with correct word

Gary is unsure whether his boss wants memos written in a specific format, so he asks a fellow employee for clarification. Gary is engaging in what type of information-seeking tactic?

a. passive b. interactive c. active d. limit-testing