Provide an example of a business transaction you recently conducted that took place with the help of the cloud
Describe the front and back office activities that would have been required to conduct the same business transaction in a pre-cloud business world.
What will be an ideal response?
Answer: Examples will vary, but would likely include the need for face to face interaction with front office personnel and non-automated activities, e.g., billing, shipping, etc., in the back office of the business.
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What will be an ideal response?
According to the text, which type of selling situation relies most heavily on building a relationship with the customer?
A) transactional B) straight re-buy C) strategic alliance D) consultative E) outbound telemarketing