What type of context is determined by the person with whom you are communicating and the type of relationship you have?
A) relational context
B) physical context
C) chronological context
D) cultural context
A
Business
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The Smith Company used after-sale interviews with its customers to examine how well the customers were served by the sales and service staff of the company. When the Smith Company follows this procedure, the company is attempting to use feedback as a means to improve communications.
Indicate whether the statement is true or false
Business
Hot buttons can include which of the following?
A) tokenism B) accent bias C) compliments D) profanity
Business