The Smith Company used after-sale interviews with its customers to examine how well the customers were served by the sales and service staff of the company. When the Smith Company follows this procedure, the company is attempting to use feedback as a means to improve communications.

The bylaws of a corporation:

A) Govern the internal management of the corporation and typically would include the time and place of the annual shareholders' meeting. B) Must be filed in the appropriate state office. C) Are not binding on the officers and directors of the corporation. D) Take precedence over the articles of incorporation.

You can often get more for yourself by understanding and offering the other party ________

Fill in the blanks with correct word