Regardless of whether your aim is to encourage passive agreement or immediate action, you must deal with three basic issues whenever you discuss a question of policy. They are
A. need, plan, and practicality.
B. evidence, practicality, and reasoning.
C. need, action, and reaction.
D. cause, effect, and practicality.
E. problem, plan, and solution.
Answer: A
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Not only does Sandy feel overwhelmed by the data stream she deals with at work on her computer and her company-assigned cell phone, but the messages are often complex and ambiguous. She is experiencing
A) information overload. B) message isolation. C) tech frustration. D) minimal information flow.
People's psychological dissonance is reduced through the selective processes, one of which is ________, the process in which people attend to only those messages that are consistent with their preexisting attitudes and beliefs.
A. selective perception B. selective retention C. selective exposure D. selective counterveillance