Not only does Sandy feel overwhelmed by the data stream she deals with at work on her computer and her company-assigned cell phone, but the messages are often complex and ambiguous. She is experiencing

A communication strategy of reducing our uncertainty by observing others and observing

situations is describing a/an ________ strategy. A) passive B) active C) interactive D) transactive

An opening, complications, a climax, and a resolution are all traits of ________ illustrations

A) extended B) personal C) hypothetical D) brief