Accurate perceptions are the prerequisite for good decisions

Which of the following characteristics would a sales manager for a company the sells meat process equipment be likely to consider MOST important when looking at potential sales recruits?

A. Selling experience in the athletic shoe industry B. Enthusiasm C. Verbal skills D. Well-organized E. Ambitious

________ felt that managers could learn how to motivate workers better by studying basic human behavior

A) Mary Parker Follett B) Hugo Munsterberg C) Robert Owen D) Douglas McGregor