________ felt that managers could learn how to motivate workers better by studying basic human behavior
A) Mary Parker Follett
B) Hugo Munsterberg
C) Robert Owen
D) Douglas McGregor
Answer: B
Explanation: Hugo Munsterberg advocated studying basic human behavior to see what motivates workers, making him the correct response. Mary Parker Follett focused on differentiating between people as they behaved individually and in groups. Robert Owen tried to develop the idealistic workplace to improve factory conditions. Douglas McGregor developed Theory X and Theory Y, which differentiated people by those who were motivated by fear and coercion and those who were motivated by their own goals.
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(I) The risk premium widens as the default risk on corporate bonds increases
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The organization where you work is strictly hierarchical, has workers perform highly specialized jobs, has many rigidly imposed rules, and places all authority in the hands of a few top leaders. Your organization is
A) neurotic. B) autocratic. C) bureaucratic. D) demagogic.