Explain the impact of uncertainty in online relationships. How does it influence the strategies
we use? What are the potential drawbacks?
What will be an ideal response?
In an online situation, we generally use interactive strategies to reduce uncertainty. In
this situation, sending and Email or starting an online conversation tends to induce less
uncertainty than a face to face conversation. Online exchanges usually happen in
private, with less potential for embarrassment and less emphasis on physical
appearance. The drawbacks are the uncertainty that one may have about being
deceived in an online environment.
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Nobody expects __________ to point out a product's flaws and weaknesses because that's not the way you sell things
Fill in the blank with correct word
When your teacher says, "Take out pen and paper for a quiz," it is an example of what stage of conversation?
A) opening B) feedforward C) business D) closing