Nobody expects __________ to point out a product's flaws and weaknesses because that's not the way you sell things

The "me" is viewed as an object-the image of self seen in the looking glass of other people's reactions.

a. true b. false

Which of the following is NOT a step in undertaking a long-term delivery improvement program?

A) Seek feedback from someone whose opinion you respect. B) Seek professional help if you’re psychologically uncomfortable with aspects of your voice or bodily action. C) Be satisfied with whatever vocal qualities you have. D) Learn to hear, see, and feel the differences between effective and ineffective patterns.